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Freshservice review
Eslam Adel
Eslam Adel
Senior IT Service Delivery Specialist at Toshiba elaraby egypt
Reduces time to handle a service request, brings efficiency, and supports custom...
We have multiple levels of services. We have central services and geographical or location-based services for the same type of service. For example, in HR, we have a training team. There are some services that are managed or provided by a central L&D team, and there are some services that are handled by the local L&D team. It has reduced...

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