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Freshdesk review

Ehwsf Duhsf
Ehwsf Duhsf
Senior Executive ICT at Avarna
Has a smooth ticketing system, which helps us give out customers support
The initial setup is straightforward. I would rate the setup an eight out of ten. We deployed it on the cloud and on SaaS software. The deployment process took almost one day. During the deployment, we had to create our company ID, categories and users, and assign auto resigning and CAN messages. We also included FAQs which are another...

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