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Five9 review

ThadaCele
ThadaCele
Manager, Distribution at Jasco
Everything is on one dashboard, from the dialer to the workflows for transferring...
Some of our clients use intelligent virtual agents, but it depends on what the customer wants. It's primarily used in help desks where multiple departments like finance, sales, and IT share a phone number. They can use the agent to go directly to the department they want. Banking, finance, or insurance companies can also use it to...

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