free case study: Jim Lobao's unbiased review of Espressive Barista
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Espressive Barista review
Jim Lobao
Senior Manager for End User Support Services at Five9
Has helped enhance our support ability, reduced our resolution time, and reduced...
Espressive Barista's natural language processing and conventional AI still have room for improvement. We haven't yet found anything that resembles true AI that can learn autonomously without human intervention. However, Barista does help us identify and address some of these areas, allowing my team to step in and create intents and...
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