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Conversations by NLX review
Software Engineer at a tech services company with 501-1,000 employees
Voice and chat automation has transformed how I manage appointments and patient...
The best features Conversations by NLX offers include multimodal capabilities and FAQ automation. The multimodal feature is crucial. While it can be challenging to maintain chat along with omni-channel chat and voice, using Conversations by NLX makes it easy to combine voice, chat, and omni-channel support through web chat and telephony...
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