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Cognigy.AI Platform review
Product Manager at a tech vendor with 11-50 employees
Voice and chat AI have transformed manager self-service and improved employee...
Regarding time savings or efficiency gains, there's no metric for the speed, but there is a metric for the quality, so now the answers coming in the chat and voice are far better, and the NPS score has improved by nine points. I would rate Cognigy.AI Platform a nine out of ten. I chose nine out of ten because the use case is...
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