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Clarity SM review

it_user779181
Manager Network Operations Center
Keeps all our changes in one place, management can see how they cross pollinate...
I've heard about the xFlow. I'm looking for the improved user interface. A lot of people complain about the amount of time it takes to do things in Service Desk. It's a very old product, 20 years, so there is a lot of legacy there, hard to shift. We would love to be able to do more on our mobile app for our technicians that wander the...

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