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Clarity SM review
Sandip Kheni
Sandip Kheni
Lead Developer at STL - Sterlite Technologies Limited
Allows for customization of the service desk manager
They should enhance the service desk manager's service point function to be more customizable. Presently, there are so many limitations in this particular UI. Thus, similar to the existing UI, they should provide a customization source for this new UI. It could turn out to be very good for the end-user experience.

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