free case study: Dan Cox's unbiased review of CDW Technology Support

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CDW Technology Support review
Dan Cox
Dan Cox
Systems Administrator at Steel Technologies LLC
On-site replacement is imperative because the majority of our equipment is located...
The most valuable aspect of the service is their responsiveness to the issues that we have. When we open up a ticket with them, they're pretty quick to get back to us, within at least 30 minutes or so. It's also good that CDW takes ownership of the support relationship and case management. It's always good to be able to work with one...

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