free case study: Matthew Lepage's unbiased review of Calabrio ONE

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Workforce Engagement Management case study, based on Matthew Lepage's UNBIASED USER EXPERIENCE with Calabrio ONE:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
Calabrio ONE review
Matthew Lepage
Matthew Lepage
Contact Center Supervisor at a energy/utilities company with 1,001-5,000 employees
The scheduling and QA portion of the new system are valuable features.
Seeing as I have just started using it, I haven't run into any issues. The only thing I wish they had (unless I don't have the access to do so - which is possible) was better reporting for adherence. We can see all the numbers, but there is no way of exporting it for all team members is one big file.

Since 2012, we've had 909,563 professionals use our research.

As seen in