free case study: an unbiased review of BMC Remedyforce [EOL]

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BMC Remedyforce [EOL] review

reviewer856719
Service Assurance Manager at a comms service provider with 10,001+ employees
Good interface, good customization, and very stable
The solution's business workforce should be much more capable of drag and drop functionality. The solution could be kind-of UI based rather than still being coding based. You still need an administrator profile, and you'll have to code things if you want to use the solution. The solution should introduce more AI and more automation. It...

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