free case study: Gorazd Hribar Rajteric's unbiased review of BMC Remedy

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BMC Remedy review
Gorazd Hribar Rajteric
Gorazd Hribar Rajteric
OSS Expert & Team Lead at Telekom Slovenije
The incident management console is available out of the box, but customization is...
The solution must be flexible. Compared to Jira, it's much more complex to customize BMC Remedy’s workflow and the steps to resolve issues. The biggest issue is not with the product itself. It is more with the culture and people who do not want to use the best practices. People often want to customize the tool according to the existing...

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