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BMC Remedy [EOL] review
Mourad Ali
Mourad Ali
IT Sm & Consultancy Practice Manager at fingerprint consultancy
Offers a valuable feature for service desk agents or support teams
BMC Remedy is competitive. It excels more in maintenance than in identity management. It is highly customizable and allows for tailoring, which is advantageous for IT consultancies like mine. This flexibility enables me to evaluate various processes and address business needs efficiently. Remedy is an endpoint monitoring application. This...

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