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BMC Helix ITSM review
Associate Director at a media company with 10,001+ employees
Platform offers robust integrations and stability but requires better...
Currently, we are not utilizing the AI functionality in BMC Helix ITSM as we are still in the roadmap and development phase at this point in time. There isn't anything that I would suggest for improvement in BMC Helix ITSM at this point because we have not started fully leveraging it. Once we start leveraging the automation and AI, then we...
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