free case study: ABHAY MISRA's unbiased review of Amazon Connect
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Contact Center Platforms case study, based on ABHAY MISRA's UNBIASED USER EXPERIENCE with Amazon Connect:
Where should we email your case study?
Amazon Connect review
ABHAY MISRA
Senior Principal Consultant at Moksa Technologies Pvt. Ltd.
Efficient routing and real-time suggestions enhance contact center operations
The most helpful feature of Amazon Connect is Lex Bot, which is an inbuilt AI chatbot. It is very easy to develop a chatbot and the voice bot solution on Amazon Connect. The Lex Bot has helped us improve automated customer response and overall services that we're providing. There are certain good features about Amazon Connect which are...
Since 2012, we've had 860,168 professionals use our research.
As seen in