free case study: Amr Ehab's unbiased review of Amazon Connect
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Amazon Connect review
Amr Ehab
Solution Architect at a tech services company with 11-50 employees
Integrated automation with AI has improved customer service efficiency and has...
The stability of the application and the services of Amazon Connect is very good, especially when it integrates with Lex and makes the customer service solution more efficient. I do not think there are negative sides with Amazon Connect. Most of my customers I worked with or heard speaking about Amazon Connect and Lex are speaking in a...
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