User Reviews of IBM Resilient & Palo Alto Networks Cortex XSOAR
Updated September 2026
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IBM Resilient review
Manager at a financial services firm with 5,001-10,000 employees
With an initial setup phase that is not complex, the product needs to focus on the...
IBM Resilient's support team has been very good since they have been willing to offer good support to my company for everything. IBM Resilient's support team is also very responsive whenever my company contacts them. Sometimes, when there is a switch from one support team to another, I have seen some gaps in the technical support provided...
Palo Alto Networks Cortex XSOAR review
EricRise
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident...
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can...
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