User Reviews of IBM Resilient & Palo Alto Networks Cortex XSOAR
Updated June 2026
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IBM Resilient review
Manager at a financial services firm with 5,001-10,000 employees
With an initial setup phase that is not complex, the product needs to focus on the...
IBM Resilient's support team has been very good since they have been willing to offer good support to my company for everything. IBM Resilient's support team is also very responsive whenever my company contacts them. Sometimes, when there is a switch from one support team to another, I have seen some gaps in the technical support provided...
Palo Alto Networks Cortex XSOAR review
Sricharan R
Lead Application Security Engineer Iv at a financial services firm with 5,001-10,000 employees
Security automation has transformed incident workflows and now reduces response...
I think the areas of Palo Alto Networks Cortex XSOAR that could be improved are mainly in UX. We have communicated with the vendor team about this, but they are prioritizing product functionality over usability because most target customers are technical and understand a primitive UI. They face difficulties in implementing UI changes as...
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