User Reviews of xMatters

Updated June 2025

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xMatters review

Dean-Robinson
Dean-Robinson
Sr. Developer at a media company with 10,001+ employees
A versatile solution with excellent logging capabilities that reduced our time to...
The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more...
xMatters review

reviewer1875621
Manager - Situational Awareness Engineering at a transportation company with 10,001+ employees
Streamlines processes we used to have to do manually, and teams like the ability...
The logging limits used to be an issue, especially if we were calling Slack. Whenever you query for a Slack channel—and I don't have to do that manually anymore because xMatters does that work for me as part of a workflow step—you get all of the channels, and you can imagine how long that can get. I've asked for the ability to have tags on...

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