User Reviews of Freshdesk

Updated March 2024

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Freshdesk review

Alexey Timchenko
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
Incredibly user-friendly, flexible, and affordable
Automation and ticket routing rules in Freshdesk save us daily by streamlining routine tasks. We use reports to identify issues, allocate resources, and continuously improve our processes. It is a vital part of our daily operations, helping us stay proactive and efficient in handling various types of tickets. The reporting and analytics...
Freshdesk review

ElvisHenriquez
ElvisHenriquez
Senior Services Manager at NextCom Systems Inc
Great features, good integrations, and excellent support

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