User Reviews of ConnectWise Automate

Updated September 2022

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ConnectWise Automate review

reviewer1710345
CEO & Senior Automation Administrator at a tech services company with 1-10 employees
A nicely ordered database and good UI but needs better monitoring
The solution needs to improve Event ID monitoring big time. They're behind the game on the other RMMs, and we support multiple RMMs. For instance Kayesa - the way they're doing event ID monitoring is local. ConnectWise has to ingest all of the event IDs and that equals large database growth and therefore nobody monitors those event IDs....
ConnectWise Automate review

reviewer1584120
Sr. IT Solutions Architect at a computer software company with 11-50 employees
Good scripting and patch management, very stable, and easy to scale
In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data...

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