User Reviews of CDW Managed Collaboration Services

Updated May 2024

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CDW Managed Collaboration Services review

reviewer1712904
Network Engineer at a computer software company with 201-500 employees
Makes our job easier because we don't need a VoIP admin
We had a period where everything was great with the UCaaS solution. Then, we moved to a new building, and it was still good. After that, we had a period of two years, and I don't know why, where the phone system would just be down. We had problems with BGP between the data centers connecting, and they couldn't figure out why. Their...
CDW Managed Collaboration Services review

Stacie Munoz
Stacie Munoz
Director of Educational Innovation & Technology Services at a educational organization with 201-500 employees
Increases our efficiency and saves us time because we know where to go for...
I have an issue with the portal. It would be nice to have more basic how-to reminders in the portal. Sometimes the Knowledge Base has so much in it that it's hard to figure out where I need to start. If you don't know what some of the things are, it can be complicated. For somebody like me, who may not be as network-savvy as my sysadmin,...

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