user reviews of Appian

Updated JANUARY 2022

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Appian review

reviewer1727346
Practice Leader - Digital Process Automation at a computer software company with 201-500 employees
Easy to develop, low-code, and has a good user interface
There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to...
Appian review

reviewer1398105
Appian Architect at a computer software company with 5,001-10,000 employees
Offers flexible local integration that we have used extensively to integrate with...
The user interface is good, but it's not perfect. They should provide more flexibility so designers can create a more picture-perfect device. There should be more features on mobile UX development as well. Currently, it's easy to use and It gets the job done, but it's not flexible in regards to creating the mobile application from scratch....

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