User Reviews of NETSCOUT nGeniusONE & New Relic
Updated February 2026
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NETSCOUT nGeniusONE review
Hasan Toffaha
Newwork And Collaboration Supervisor at a government with 201-500 employees
Monitoring has improved bandwidth insights and application diagnosis but setup and...
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is...
New Relic review
BasilJiji
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for...
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