User Reviews of MSP360 Backup & NinjaOne

Updated April 2025

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MSP360 Backup review

CONRAD FORREST
CONRAD FORREST
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is...
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like...
NinjaOne review

Javier_Rodriguez
Javier_Rodriguez
Cloud Consultant at i-Community AG
Has streamlined software rollouts with efficient remote support tools and is great...
Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools. Many features are not needed for our purposes currently. Security and reporting, including business intelligence tools, are adequate, however, there is no specific requirement to add AI-driven IT management tasks at this moment.

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