User Reviews of Elastic Observability & ServiceNow IT Operations Management
Updated January 2026
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Elastic Observability review
Stefan Decuypere
Technology Consultant at a computer software company with 51-200 employees
Real-time dashboards and visual insights have streamlined issue analysis and...
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the...
ServiceNow IT Operations Management review
Solution architect at a tech vendor with 10,001+ employees
Significant enhancement in operations with powerful discovery and analytics, yet...
ServiceNow IT Operations Management provides out-of-the-box dashboards. Along with the dashboard, it also provides the Operations Workspace, which is very useful for operations teams. There is a functionality called Performance Analytics, which we are also using to develop some dashboards for the senior leadership and operations team where...
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