User Reviews of Everbridge IT Alerting & PagerDuty Operations Cloud
Updated June 2025
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Everbridge IT Alerting review
Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees
Provides good detection and escalation features to reduce downtime
We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing specific situations. When we did the analysis, Everbridge IT Alerting was one of the main products in the markets adapted to our organization's...
PagerDuty Operations Cloud review
JeremyEmmett
Sr Director - Global Support APJ at HashiCorp
Centralized alert management with customizable routing and superior scheduling
Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a...
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