User Reviews of IBM Datacap & IBM Robotic Process Automation (RPA)

Updated December 2025

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IBM Datacap review
Bhasker ReddyPIdintla
Bhasker ReddyPIdintla
Technical Delivery Head at a tech vendor with 10,001+ employees
Has improved document scanning accuracy with advanced OCR capabilities
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI screens. This is especially beneficial for customer onboarding where documents are scanned not all at once but periodically. Incorporating...
IBM Robotic Process Automation (RPA) review
reviewer300486
reviewer300486
executive procurement technology at a insurance company with 11-50 employees
Automation streamlines reports and supports seamless payment notifications
One of the most impactful features of IBM Robotic Process Automation (RPA) has been its one-time setup capability. Once it is set up, it runs automatically without requiring manual intervention. We haven't encountered any errors in the last four years, which speaks to its reliability. Additionally, the automation of dunning reports ensures...

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