User Reviews of Clarity SM & OpenText Service Manager

The initial setup of Clarity SM is an area where Broadcom has improved. The previous versions had big problems but with the recent versions, it's very easy to start off the setup. Most of the tasks during the setup are automated, there's not much that you have to do to go through the initial setup. There are a lot of other utilities that...

We started with version 9.3, and now we're on 9.6 with the full solution, including the CMS. They have lots of options. They propose a full solution for technology and IT service management. We are a telecom company. We are a leader in the market, and therefore, we need to have all details about our own environment and assets. So far, Micro...