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Spiceworks review
Fernando Cezario
Level 2 Support at Tigs
Allows for separate accounts for different enterprises, enabling efficient...
One area of improvement is the user-friendly interface for the website. With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use. Previously, Spiceworks required server installation for enterprise use. Now, Spiceworks promotes its own cloud solution...
Zoho Desk review
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
End-to-end solution to manage customer support tickets and consolidate all...
For me, the valuable features are related to customer engagement because I want to ensure I don't miss any customer inquiries, no matter the channel. For example, I haven't seen any other platform that consolidates all channels into one console. That's a valuable feature to me. Then there's the pricing, which is better than Zendesk. Zendesk...
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