User Reviews of ServiceNow & Spiceworks

Updated March 2024

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ServiceNow review

Arvind  Mehrotra
Arvind Mehrotra
Managing partner at AmPmilify Associates LLP
Comes with integration capabilities but service portfolio can be challenging
The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team...
Spiceworks review

Fernando Cezario
Fernando Cezario
Level 2 Support at Tigs
Allows for separate accounts for different enterprises, enabling efficient...
One area of improvement is the user-friendly interface for the website. With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use. Previously, Spiceworks required server installation for enterprise use. Now, Spiceworks promotes its own cloud solution...

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