User Reviews of IBM Tivoli NetCool OMNIbus & Zenoss Cloud

The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions based on: - The HW vendor - The alert type - The installed applications - The server OS/VM type and version - The interfaces between the various infrastructure elements - The network topology...

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just...