User Reviews of BMC TrueSight & OpenText AI Operations Management
Updated January 2026
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BMC TrueSight review
Srri G
Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees
The product is reasonably priced, but the solution is a little obsolete because it...
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point...
OpenText AI Operations Management review
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation...
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In...
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