User Reviews of CrowdStrike Falcon Complete MDR & Secureworks Taegis Managed XDR / MDR

Updated November 2025

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CrowdStrike Falcon Complete MDR review

Muhammad  Fahad
Muhammad Fahad
Assistant Director to ACIR at a government with 1,001-5,000 employees
Enhanced security team efficiency and proactive threat management with room to...
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization,...
Secureworks Taegis Managed XDR / MDR review

Alfred Heck
Alfred Heck
IT Manager at a comms service provider with 201-500 employees
Offers robust real-time monitoring capabilities but issues with stability of the...
The deployment could definitely be improved. We still have some of the RedCloak agents. They don't have a remote-controlled uninstall. You have to manually connect to every machine to remove it. Taegis, that's not an issue with Taegis. Taegis actually does work that way. You can remove it. We push it out from Intune. But the RedCloak has...

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