User Reviews of Secureworks Taegis Managed XDR / MDR & Sophos MDR
Updated January 2026
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Secureworks Taegis Managed XDR / MDR review
Alfred Heck
IT Manager at a comms service provider with 201-500 employees
Offers robust real-time monitoring capabilities but issues with stability of the...
The deployment could definitely be improved. We still have some of the RedCloak agents. They don't have a remote-controlled uninstall. You have to manually connect to every machine to remove it. Taegis, that's not an issue with Taegis. Taegis actually does work that way. You can remove it. We push it out from Intune. But the RedCloak has...
Sophos MDR review
Yati Gharat
Chief Technology Officer at a comms service provider with 51-200 employees
Integrated analytics have improved threat visibility and reduced manual monitoring...
One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated. So they need to look into the capacity of the hardware. Functionality-wise and features-wise for Sophos MDR, we are somewhat satisfied, but there are a lot of things we don't use...
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