User Reviews of Secureworks Taegis Managed XDR / MDR & Sophos MDR
Updated November 2025
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Secureworks Taegis Managed XDR / MDR review
Alfred Heck
IT Manager at a comms service provider with 201-500 employees
Offers robust real-time monitoring capabilities but issues with stability of the...
The deployment could definitely be improved. We still have some of the RedCloak agents. They don't have a remote-controlled uninstall. You have to manually connect to every machine to remove it. Taegis, that's not an issue with Taegis. Taegis actually does work that way. You can remove it. We push it out from Intune. But the RedCloak has...
Sophos MDR review
Akhil Rajan
Business Development Manager at a tech services company with 51-200 employees
Offers cost-effective managed security for clients lacking dedicated teams
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC. It serves as a mini SOC, allowing us to provide a seamless cybersecurity service to customers who may lack internal resources.
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