Customer Identity and Access Management (CIAM) Users Have Shared Their Experience With Us

Updated November 2025

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Microsoft Entra External ID review

F. Seki
F. Seki
Consultant at a tech consulting company with 1-10 employees
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some...
CyberArk Identity review

Hariharan Thangasamy
Hariharan Thangasamy
Cybersecurity Delivery Analyst at a tech vendor with 10,001+ employees
Has strengthened privileged access control and improved audit visibility through...
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as...

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