Customer Experience Management Users Have Shared Their Experience With Us
Updated April 2024
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IFS Cloud Platform review
Patrick Abi Habib
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees
I like the connectivity and interfaces, but the reporting could be more user-friendly
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI....
Salesforce review
Marco Annoni
Business developer manager at Sterling Relocation Limited
Offers various aspects like process improvement, control, performance evaluation...
The reporting parts and knowledge capabilities of Salesforce have helped us make more informed business decisions. Because when we have a clear picture of the current activity, we can have a better view of the project. Today, everything is going fast. So, if we have a system that helps us collect information quickly, it's a big value for...
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