User Reviews of Microsoft Dynamics CRM & SAP CRM

Updated May 2025

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Microsoft Dynamics CRM review

Rishabh Chhajer
Rishabh Chhajer
Head IT at Dhani
Intuitive APIs, customizable design, but dashboards could improve
The most advantageous aspect of Microsoft Dynamics CRM is its periodic updates. Every quarter, Microsoft releases upgrades that address bugs and vulnerabilities. As a company governed by the Reserve Bank of India and SAP security regulations for our stock operations, we conduct periodic reviews of our applications, including Microsoft...
SAP CRM review

GodfreyNoel
GodfreyNoel
Distribution Cordinator at Unilever Inc.
Excellent user experience with ease of use and reliable technical support
When SAP CRM does the maintenance, it can take a long time, which can impact business continuity because we have to wait for the maintenance team to finish their work. Maybe if SAP could establish how you can access the tool using a cloud-based environment that would be virtualization, that would be better.

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