CRM Customer Engagement Centers Users Have Shared Their Experience With Us

Updated June 2025

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Oracle Fusion Service review

MahaboobPasha
MahaboobPasha
Solutions Architect at Western Digital
Integration enhances efficiency with good ERP Fusion Console that helps with...
When it comes to ERP Cloud, performance has always been an issue, especially when calling an API or a VIP publisher. I experience timeouts, which Oracle needs to improve. There have been many service requests around this, particularly last year. Although progress has been made, performance is still a concern for me. When dealing with bulk...
ServiceNow Customer Service Management review

Arvind  Mehrotra
Arvind Mehrotra
managing partner at AmPmilify Associates LLP
Integrating departments for unified service while managing complexity and learning...
ServiceNow Customer Service Management ( /products/servicenow-customer-service-management-reviews ) integrates the admin, finance, HR, and service departments, enabling an employee of an organization to get service from a single window. It integrates all different queues into one dashboard and consolidates various departments, ensuring...

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