CRM Customer Engagement Centers Users Have Shared Their Experience With Us
Updated May 2025
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Oracle Fusion Service review
MahaboobPasha
Solutions Architect at Western Digital
Integration enhances efficiency with good ERP Fusion Console that helps with...
When it comes to ERP Cloud, performance has always been an issue, especially when calling an API or a VIP publisher. I experience timeouts, which Oracle needs to improve. There have been many service requests around this, particularly last year. Although progress has been made, performance is still a concern for me. When dealing with bulk...
Salesforce Service Cloud review
ChanchalSaxena
Lead Digital Transformation at Kohler Co.
High scalability with good plugins and excellent customer visibility
The solution should improve: 1. Reports & dashboard - The product should be capable of delivering complex reports as per company requirements without the need for a Tableau license. 2. Einstein has limited capabilities, and it suggests the analysis by predefined algorithms - but in a practical scenario, businesses need to ask real-time...
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