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xMatters review
Dean-Robinson
Sr. Developer at a media company with 10,001+ employees
A versatile solution with excellent logging capabilities that reduced our time to...
The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more...
xMatters review
Erik Shannon
Senior Manager of Technology Operations at a retailer with 10,001+ employees
Gave us the ability to validate whether messages were going out
The mobile app has come a long way since we brought xMatters on board. Previously, it had lacked some features and functionality. Subscriptions are pretty intuitive, allowing qualifiers to say, "If it includes or contains this value, letter, or phrase, then it is helpful." Something that has been a challenge for us is the ability to add the...
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