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Trellix Helix Connect review
Senior Value Engineering at a tech vendor with 5,001-10,000 employees
AI capabilities streamline incident resolution and natural language search...
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investigation, there have been some support issues due to a recent fusion and merger in the company, which could be improved.
Trellix Helix Connect review
Daniel_Martins
Head of Management Security Services at NetSafe Corp
Experiencing frequent disconnections and support challenges but benefits from...
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be...
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