User Reviews of ServiceNow Strategic Portfolio Management

Updated March 2025

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ServiceNow Strategic Portfolio Management review

Mohammad Shalan
Mohammad Shalan
Head of Business Agility and Development at Aqarat Real Estate Development Company
Aligning projects with strategic goals improves resource management and...
The alignment feature between projects from the idea phase until it is finalized is highly valuable. The ability to measure efforts in terms of money and resources is beneficial. Moreover, aligning the portfolio with overall strategy and goals is essential for success. Resource management is another critical component. These features are...
ServiceNow Strategic Portfolio Management review

Srinivasa Neelapu
Srinivasa Neelapu
Associate Director - ServiceNow Lead Platform Architect at Novartis Pharmaceuticals
Strategies and goals are aligned with demands and partners, making it a strategic...
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support...

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