User Reviews of SAP CRM

Updated October 2025

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SAP CRM review

Fazle Rabbi
Fazle Rabbi
CRM administrator at a manufacturing company with 10,001+ employees
Customization and automation drive effective user training and insights sharing
Recently, the price of SAP CRM has increased, which is one concern. Another issue is that sometimes we experience slow performance. Reports in SAP CRM itself can become very slow. Other than that, it is a very good CRM system. I am happy with SAP CRM because whenever we have requirements for changes or customization as per our needs, we get...
SAP CRM review

Srini-Dhanaraj
Srini-Dhanaraj
Founder & CEO at imfine.club
The product is stable, it has a lot of features, and the user interface is excellent
SAP C4C is very simple. We used it for a simple module, like lead and opportunity. The integration capabilities on the cloud are a bit rigid. It is not flexible. When people visit websites, we take the cookies, try to create leads and communicate with them. Organizations that want to buy the product must consider their return on investment...

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