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Salesforce Service Cloud review
Lead Solutions Architect at a financial services firm with 11-50 employees
Leverage top-tier automation capabilities while streamlining complex naming...
Salesforce Service Cloud ( /products/salesforce-service-cloud-reviews ) offers pre-built packages that are best in class. The automation capabilities have evolved over time, consolidating previous features into Salesforce ( /vendors/salesforce ) flows. However, these work best when everything is within Salesforce Service Cloud and everyone...
Salesforce Service Cloud review
MARIA PILAR CANDA
Assosiate Partner at Autana Business Partners
Improved customer service and post-sales support saves time
The solution could be more affordable as it's quite expensive for some organizations, particularly middle-sized companies. Additionally, finding technical talent for improving the solution is challenging. Configuring Flows in Salesforce Service Cloud is very difficult. There are very few technical people in the market capable of...
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