User Reviews of Salesforce Essentials

I work from home for a heater manufacturing company. They wanted to move away from their current SAP CRM system to Salesforce. There is a fulfillment process, which involves taking an order, delivering it, and providing service. Salesforce is used to manage the order-taking process. Once an order is taken, the backend system, SAP ERP,...

In terms of features, the cloud-based solution and easy deployment are standout elements that have made a difference. Regarding AI, Salesforce Essentials' AI capabilities have indeed helped in better segmenting our customers and providing a broader view of customized types. While it may not be perfect yet, it has helped in avoiding false...