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LiveChat review
Chamakhe Maurieni
CEO at a logistics company with 1-10 employees
Allows us to save automated answers to the most popular customer queries
In the past, we used help desk programs which did not do much to increase our sales funnel. All that changed with LiveChat. We are able to create a knowledge base, create tickets, and allow agents to collaborate on creating tickets, thereby improving the correspondence time and the quality of feedback that we provide to customers.
LiveChat review
Director of Global Support at a hospitality company with 51-200 employees
As a manager I use all features, but reporting and setting are my personal...
Customer Service: They really try hard to help you ASAP, from my personal experience they are fast, reliable and customer friendly, always trying to find solution for you. Technical Support: Excellent, I did needed their advice few times and I must say they were always there and managed to resolve my request.
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