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JIRA Service Management review
Sohaib Ahmad
Vice President Service Delivery at a computer software company with 201-500 employees
Comprehensive workflows and data views have supported complex teams but still need...
JIRA Service Management is costly. The pricing structure needs improvement. When I add some plugins, I have to pay the cost for every user whether they are using it or not. For smaller companies, the detailed workflow editing and the kind of details that JIRA Service Management provides would be complex. For startups and smaller companies,...
JIRA Service Management review
R&D Engineering - Program Manager at a energy/utilities company with 501-1,000 employees
Enables customized real-time communication but requires UI improvements
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