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IBM SmartCloud Control Desk review
Klemen Muhvič
Computer System Engineer at Informatika d.d.
Has centralization and asset management features, and a helpful and knowledgeable...
What needs improvement in IBM SmartCloud Control Desk is its graphical interface because it needs to be more user-friendly. IBM is a big company, but this solution is a little bit outdated. The most common comment I get from customers is that IBM SmartCloud Control Desk looks old and needs a refresh. Its frontend needs a little bit of work....
IBM SmartCloud Control Desk review
Klemen Muhvič
Computer System Engineer at Informatika d.d.
Helps us improve business processes with centrally managed requests, but the...
The main issue that we hear from our customers is that the self-service user interface is a little bit old, possibly due to the fact that IBM is such a large enterprise company. People say that they think they're in the year 2004, because you can very clearly see that the technology is lagging behind modern trends. From a certain point of...
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