User Reviews of Heap

I didn't encounter many components that were annoying. One main area of frustration was finding data. When wanting to find data about clicks on a specific UI feature, element, or button, sometimes the objects were not named in a descriptive way. That was our problem on the implementation side, not Heap's. I also found that the analytics...

I have been using Heap in my product management journey to understand users and how and where a user actually drops off in a sales funnel for the past six months. I came across Heap when I was searching for a good user market research tool; first I was using Google Analytics to understand the customer review and the customer's mindset,...