User Reviews of Heap

Updated July 2025

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244 results found
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Heap review

Anil Kumar Shrestha
Anil Kumar Shrestha
Senior Quality Assurance Automation Engineer at KUDO
Helps to debug issues quickly
We've been using Heap for some time, mainly to understand how users interact with our application and identify the most important features. Our product owner finds it valuable for this purpose. As a QA team, we use Heap's session replay and event capture features to debug issues our customer support team reported. When a support ticket...
Heap review

Janelle Block
Janelle Block
Optimization Analyst at Zillow
Monitors testing activities and perform roadmaps and ad-hoc requests
Heap is quite user-friendly, featuring a primarily no-code interface for primary stakeholders. Some technical skills are required for administrators. However, based on my experience, Heap's design effectively supports a self-service model, making it feasible for users to manage on their own Your data is only as good as how well you maintain...

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