User Reviews of Dynamics 365 Sales

Updated June 2025

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download our FREE report of Dynamics 365 Sales based on reviews, features, and more!

Where should we email your report?






Dynamics 365 Sales review

Bhupesh-Nehete
Bhupesh-Nehete
VP Sales at Zelite Solution
AI features transform lead management and sales forecasting
Among the features of Dynamics 365 Sales, Co-pilot for Sales stands out as a tremendous AI feature. The quotation and reports modules provide insights into current standings in terms of targets and closures. Co-pilot offers insights that assist in closing leads faster, and the AI feature enhances sales forecasting abilities. The automation...
Dynamics 365 Sales review

reviewer2710545
Senior Manager at a tech vendor with 10,001+ employees
Integration with AI boosts functionality while complexity still challenges users
The biggest challenge that people had was the simplicity that something like Salesforce offers, which Dynamics 365 Sales didn't really have. I don't know if that's the case anymore, but that's something I used to hear a lot from customers. It's very structured, and the out-of-the-box functionality is very limited, meaning you have to do a...

Since 2012, we've had 856,873 professionals use our research.

As seen in