User Reviews of Conga Contract Lifecycle Management (CLM)

Updated April 2026

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Conga Contract Lifecycle Management (CLM) review

Sakshi Thakur
Sakshi Thakur
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports...
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit...
Conga Contract Lifecycle Management (CLM) review

Kostas Kakavas
Kostas Kakavas
Senior Salesforce Functional Consultant at Y4 Consulting
Contract workflows have become faster we reduced manual effort for global legal teams
At the time I used the system, it appeared that it was lacking AI features that are very recently developed. I believe that Conga should invest more in developing robust AI features that can be used for redlining a contract and also identifying terms that need to be revised within a contract. Sometimes their support is not very efficient....

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